Briefing notes and reports are the main means for staff to communicate and coordinate with executives and elected officials. Their high volume requires that they be ...

Clear writing is critical for anybody at work today. Communications with clients, colleagues, authorities, and other professionals must accurately and precisely convey the required information. ...

To write persuasively is to move readers to action. This requires a strategic approach, particularly when you’re creating complex documents, such as formal proposals. Focusing ...

People who are perfectionistic have unrealistically high expectations for their own work. They take little joy in their accomplishments thinking their results are never quite ...

Stress management is a vital contributor to enhancing work performance, reducing interpersonal friction, diminishing mood swings, and ultimately achieving an increased sense of personal control. ...

Would you like to concentrate fully on what you are reading and remember the key information clearly? At work today, the constant, sometimes overwhelming, flow ...

Nobody wants to take minutes or notes at a meeting but everyone wants to have them. Minutes serve a number of very useful functions. They ...

Learn what you can do to protect your own mental health at work. And how you could support a co-worker who may be dealing with ...

Learning fast and retaining new information is crucial now. Our “new normal” is uncertainty and fast adaption to change. Our clever brains are easily bored ...

Our minds – how we regulate the flow of energy and information – can actually improve our brains. This course is based on rigorous science ...