Productivity Skills

Interpersonal Skills

Writing Skills

Subject: Writing Skills

Writing Effective Briefing Notes & Reports

Briefing notes and reports are the main means for staff to communicate and coordinate with executives and elected officials. Their high volume requires that they be concise, to the point, and ... Find out more
woman writing on laptop

Write with Poise: Grammar, Punctuation, and Style

If your writing contains grammatical and spelling errors, your reputation is damaged. When so many people now proofread their own writing, you can quickly go to the head of the ... Find out more
man writing on laptop

Write with Confidence for Managers & Professionals

Clear writing is critical for anybody at work today. Communications with clients, colleagues, authorities, and other professionals must accurately and precisely convey the required information. Studies show many people spend ... Find out more

Write to Convince: Effective Persuasion and Proposal Writing

To write persuasively is to move readers to action. This requires a strategic approach, particularly when you’re creating complex documents, such as formal proposals. Focusing on excellent examples of persuasive ... Find out more
taking notes on laptop

Producing Accurate Minutes and Meeting Notes

Nobody wants to take minutes or notes at a meeting but everyone wants to have them. Minutes serve a number of very useful functions. They act as a formal record ... Find out more

E-mail Etiquette: Create the Right Tone and Get the Results You Want

The disembodied world of e-communications is fraught with potential misunderstanding. It’s all too easy to thumb off a quick message on your smartphone that unwittingly offends the recipient with a blunt ... Find out more