This workshop explores the challenges of working with people of diverse backgrounds. It empowers you to approach intercultural situations with knowledge, skills, and a positive ...

What makes it possible to deal with difficult people at all is that, like everybody else, they have positive responses in their repertoire. You can ...

Whenever you find yourself feeling stressed and caught in a negative thinking loop, you have been told to think positively. But when you try to ...

The greatest challenge to listening well is the fact that your mind works several times faster than a speaker speaks. You need a technique to ...